Cancellation policy
- The following policies apply to all arrival from 18th Januar 2021 until 10th April 2021:
(exeption from 11th until 20th February 2021)
When cancelling up to 8 days before your arrival : 0%
When cancelling 7- 0 day before your arrival: 90%
When not cancelling and not showing up at the day of your arrival: 100%
- The following policies apply to all arrivals from 11th until 20th February 2021:
When cancelling up to 15 days before your arrival: 0%
When cancelling between 14 – 0 day before your arrival: 90%
When not cancelling and not showing up at the day of your arrival: 100%
- For all arrivals from November 2021/2022
Cancellation up to 31 days before agreed arrival: 0%.
Cancellation up to 15 days before agreed arrival: 40%.
Cancellation up to 8 days before agreed arrival: 70%.
Cancellation within the last 7 days before agreed arrival: 90%
For no-show without cancellation: 100%.
- With fixed booking rate from defined booking: 100%.
- When cancelling an “Early-Bird” booking: 100%
- When leaving earlier than planned there will be no refunds
Other cancellation policies apply to group bookings, please ask our reception
You can find further information regarding our cancellation policies in case of restriction of entry in Austria, quarantine and regulations in our COVID-19 INFOS.